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CLOUD COMPUTING & DEVOPS
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Cloud-based bug tracking tool (issue management system)

Why Choose This Project?

Bug tracking and issue management are essential for software development teams to deliver reliable, high-quality products. Traditional on-premise bug trackers can be costly and lack scalability. A cloud-based bug tracking system offers on-demand scalability, real-time collaboration, centralized data storage, and seamless access from anywhere.

This project allows students to learn SaaS application design, cloud database management, and real-time collaboration systems while building a practical tool used by almost every software development company.

What You Get

Centralized bug/issue management platform
Role-based access for developers, testers, and managers
Ticket lifecycle management (open, in-progress, resolved, closed)
Cloud-hosted database for bug reports and logs
Real-time notifications and updates
Analytics dashboard for project progress
Multi-project support with team collaboration
Secure and scalable cloud-based infrastructure

Key Features

Feature	Description
User Roles & Permissions	Separate roles for developers, testers, project managers
Issue Reporting	Create, categorize, and prioritize bugs with attachments (screenshots, logs)
Ticket Lifecycle	Track status changes: Open → Assigned → In Progress → Resolved → Closed
Cloud Storage	Store bug details, attachments, and activity logs in the cloud
Real-Time Updates	Instant notifications via email or in-app alerts
Collaboration	Commenting, tagging team members, and assigning tasks
Analytics Dashboard	Track open vs resolved issues, project health, and trends
Multi-Project Support	Manage multiple software projects under one system
Security	Role-based authentication, encrypted storage, secure APIs
Scalability	Support for small teams to enterprise-level projects

Technology Stack

Layer	Tools/Technologies
Frontend	React.js / Angular / Vue.js, Bootstrap, HTML, CSS, JavaScript
Backend	Node.js (Express) / Java (Spring Boot) / Python (Django/Flask)
Database	Cloud SQL (PostgreSQL/MySQL) / MongoDB Atlas
Cloud Storage	AWS S3 / Azure Blob Storage / Google Cloud Storage
Authentication	OAuth 2.0, JWT, Firebase Auth / AWS Cognito
Notifications	AWS SNS / Firebase Cloud Messaging / SendGrid (email)
Analytics & Logging	ELK Stack / CloudWatch / Azure Monitor
Deployment	Docker + Kubernetes, CI/CD with GitHub Actions / GitLab CI

Cloud Services Used

Service	Purpose
AWS RDS / Cloud SQL	Store issue and project data securely
AWS S3 / Azure Blob	Store attachments (screenshots, logs)
AWS Cognito / Firebase Auth	Secure login and authentication
AWS SNS / Firebase	Real-time notifications and alerts
CloudWatch / Stackdriver	Monitor performance and logs
Kubernetes / App Engine	Deploy and scale application

Working Flow

User Authentication
- Developers, testers, and managers log in with secure cloud authentication.
Report Bugs/Issues
- Users submit bug reports with priority, severity, and attachments.
Assign & Track Issues
- Issues are assigned to team members and tracked through their lifecycle.
Collaboration & Communication
- Team members comment, update status, and receive real-time notifications.
Storage & Security
- Bug details and attachments are securely stored in cloud databases and storage services.
Analytics & Reporting
- Dashboards display open vs resolved issues, trends, and project progress.
Scalability & Multi-Project Support
- New projects and teams can be added dynamically as the organization grows.