Multi-City Tour Operations Admin Panel
Objective
To develop an admin portal that allows tour operators to manage multiple city tours, itineraries, bookings, guides, transport, and payments from a single centralized system.
Key Features
| Module | Feature |
|---|---|
| Tour Management | Create, edit, delete multi-city tours with city-wise itineraries |
| Itinerary Builder | Add attractions, transport, accommodation, meals, activities for each city |
| Booking Management | Track bookings, cancellations, and reschedules |
| Customer Management | Manage traveler profiles, preferences, documents |
| Guide/Staff Management | Assign local guides or staff per city/tour |
| Transport & Hotels | Manage contracts with hotels, buses, taxis, etc. |
| Payment & Invoicing | Online payments, refunds, receipts, and invoices |
| Discounts & Packages | Seasonal offers, group discounts, custom packages |
| Reports & Analytics | Sales insights, tour popularity, occupancy rates |
| Notifications | Email/SMS alerts for bookings, cancellations, reminders |
| Admin Roles | Super Admin, Tour Manager, Finance Manager, Support Staff |
Technology Stack
| Layer | Technology Options |
|---|---|
| Frontend | HTML, CSS, Bootstrap, JavaScript, React/Angular |
| Backend | Java (Spring Boot) / Node.js (Express) / Python (Django) |
| Database | MySQL / PostgreSQL / MongoDB |
| Authentication | JWT / OAuth2 / Firebase Auth |
| Payments | Stripe / Razorpay / PayPal |
| Cloud Hosting | AWS / Azure / Google Cloud |
| Other APIs | Google Maps API (city/tour routes), Twilio/SendGrid (SMS/Email), Currency Exchange API |
Workflow
Tour Manager Flow
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Logs in → Dashboard.
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Creates a multi-city tour package → adds cities, dates, itinerary (hotel, transport, attractions).
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Publishes the tour → available to agents/partners for booking.
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Manages bookings, assigns guides, updates itineraries.
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Handles payments, refunds, invoices.
Customer (Indirect Role)
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Books tour via external website/travel portal.
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Details sync into Admin Panel.
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Receives itinerary, invoices, and updates via email/SMS.
Admin Flow
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Super Admin manages users, tours, roles.
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Finance Manager monitors payments, invoices, profit margins.
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Support Staff manages cancellations, queries, complaints.
User Roles
| Role | Permissions |
|---|---|
| Super Admin | Full system control, manage roles & tours |
| Tour Manager | Manage tours, itineraries, guides, and bookings |
| Finance Manager | Payments, refunds, invoices, revenue reports |
| Support Staff | Handle customer support & communications |
Security Features
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Role-Based Access Control (RBAC)
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JWT/OAuth2 authentication
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PCI-DSS compliant payment integration
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Secure document uploads (traveler IDs, tickets)
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Audit logs for all booking/payment actions
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Encrypted communication with SSL/TLS
Analytics Dashboard
| Metric | Description |
|---|---|
| Tour Performance | Most popular tours, city-wise revenue |
| Booking Trends | Seasonal peaks, cancellation rate |
| Customer Insights | Demographics, group vs solo travelers |
| Financial Reports | Revenue, refunds, outstanding payments |
| Staff Utilization | Guide assignments, workload by city |
What You Get
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Centralized multi-city tour management system
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Dynamic itinerary builder with city-wise planning
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Secure booking & payment tracking
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Automated notifications & reminders
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Multi-role admin panel with dashboards
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Analytics & reporting for decision-making
Why Choose This Project?
This project reflects real-world tour operator challenges by consolidating city-specific operations (transport, hotels, guides, payments) into one admin system. It showcases expertise in multi-role system design, secure booking workflows, API integrations (Google Maps, payments), and analytics dashboards, making it ideal for enterprise travel tech solutions or final-year projects.
₹ 2599 /-
Project includes:
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Customization
Fully
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Security
High
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Performance
Fast
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Future Updates
Free
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Total Buyers
500+
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Support
Lifetime
Secure Payment:
