Subscription-Based Ticket System
Objective
To develop a ticketing platform where users can purchase event passes, service access, or support tickets through monthly/yearly subscriptions. The system supports multiple subscription tiers, automatic renewals, payment integration, and access control based on subscription type.
Key Features
| Feature | Description |
|---|---|
| User Registration & Login | Users can sign up, log in, and manage profiles |
| Subscription Plans | Tiered plans (Free, Basic, Premium, Enterprise) with monthly/yearly options |
| Payment Gateway Integration | Integration with Stripe / Razorpay / PayPal for subscription payments |
| Auto-Renewal System | Recurring billing for active subscriptions |
| Plan Management | Admin can create, update, or delete plans |
| Ticket Generation | Generates e-tickets or access tokens based on the subscription |
| Email Notifications | Payment confirmation, renewal reminders, and expiry alerts |
| Admin Dashboard | View all users, subscriptions, and payment reports |
| Cancellation & Refund Handling | Allow users to cancel and optionally request refunds |
| Access Control | Control access to content/services/events based on subscription tier |
Technology Stack
| Layer | Technology |
|---|---|
| Frontend | React.js / Vue.js / HTML + Bootstrap / Tailwind CSS |
| Backend | Node.js (Express) / Spring Boot / Django |
| Database | MongoDB / MySQL / PostgreSQL |
| Authentication | JWT / OAuth2 (Google, GitHub login) |
| Payment | Stripe / Razorpay / PayPal APIs |
| Nodemailer / SendGrid / Mailgun | |
| Deployment | Vercel (frontend), Heroku / Render / AWS EC2 (backend) |
Workflow
-
User Flow:
-
Registers and logs in
-
Chooses a subscription plan
-
Completes payment via integrated gateway
-
Gets confirmation email + ticket (PDF/token)
-
Access granted to premium content/events/services
-
-
Subscription Management:
-
Auto-renewal handled through webhook callbacks from the payment provider
-
Users can upgrade/downgrade their plans
-
Admin can set trial periods and discounts
-
-
Ticketing Flow:
-
On successful subscription, a unique ticket or QR code is generated
-
Ticket includes plan details, duration, and user ID
-
Ticket is emailed and available in the user dashboard
-
User Roles
| Role | Features |
|---|---|
| User | Register, choose a plan, make payments, access services, download ticket |
| Admin | Manage plans, view subscribers, revenue, and manage refund requests |
| Billing Engine | Handles all payment transactions, renewals, invoice generation |
Security Features
-
SSL for secure payment and login
-
Token-based access control (JWT)
-
Role-based permissions (User/Admin)
-
Secure webhook verification from payment gateway
-
Input validation + XSS/CSRF protection
Analytics & Reporting
| Metric | Description |
|---|---|
| Active Subscriptions | Number of currently paying users |
| Monthly Recurring Revenue | Total monthly income from subscriptions |
| Churn Rate | % of users cancelling subscriptions |
| Plan Popularity | Subscription count per plan |
| Ticket Usage | Tickets generated, used, expired |
What You Get (Deliverables)
-
Subscription Plan selection and payment page
-
Ticket generation system (QR code / PDF download)
-
Full-featured admin dashboard
-
Email templates for payment confirmation and renewals
-
REST APIs for subscriptions, users, and billing
-
Frontend UI for login, signup, dashboard, plan selection